Refill Tonerchips inks cartridge

Smith and Young Sales Ltd

trading as Refill Toner

Contact address: The White House, Toys Hill, Westerham, TN16 1QG, England

Email: sales - at - refilltoner.co.uk

Registered in England Number 2965587
VAT Registered Number 644470732

See also our Conditions of Sale and our Order procedure and policy detail

PRIVACY NOTICE

CONTROLLER OF PERSONAL INFORMATION
Any personal information provided to or gathered by Smith and Young Sales Ltd is controlled only by Smith and Young Sales Ltd. There are no associated companies to which data may be passed.

POLICY OF NON-SHARING AND DISCLOSURE
The company will not share with, or pass your data to, any third parties, persons or organisations for any purpose other than the following 3 unavoidable circumstances:
1. Agents necessary to operate our service: we employ other companies and agents to perform functions on our behalf. Examples include delivering packages, delivering post and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
2. Business transfers: as we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Smith and Young Sales Ltd is acquired, customer information would be one of the transferred assets.
3. Protection of Smith and Young Sales Ltd and compliance with law: we release information when we believe that release is appropriate to comply with the law, to enforce or apply our terms and conditions and other agreements or to protect the rights, property or safety of Smith and Young Sales Ltd, our users or others. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.

TYPE AND SOURCES OF INFORMATION COLLECTED
We only try to collect the information we need to be able to handle your enquiries, process your orders, deliver products, process payments, communicate with you about your orders and occasionally keep you informed of future developments which we believe will be of interest to you. You may at any time opt out of receiving future communications from us.

Here are the types of information we gather.

Information you give us: we receive and store any information you enter on our website or give us in any other way. We may access and store information about you that we find on your website or otherwise published in the public domain.

Cookies: Our website uses Google Analytics to monitor anomynous site traffic statistics. With your consent, this causes Google to store their analytics cookies on your computer. The way that Google uses your personal data is described in the Google Privacy and Terms site.

We do not use advertising cookies at all or share your browsing behaviour with advertisers in any way. . The cookie banner appears when you first use the site asking for you're consent to use Tracking Cookies. You may decline and disable this feature. The only other cookies used are functional and essential to the operation of the site.

We store information relating to our business including customer and enquirer details and order data in both paper and electronic form both in our office and elsewhere, primarily on our web server and data backup media.

SECURITY MEASURES

Our online processing of credit and debit card transactions from our website is done by Sage Pay on their secure server by using Secure Sockets Layer (SSL) software, which encrypts information you input. Sage Pay are a leading credit handling company of world repute. We never have access to the sensitive card data you enter onto their secure system.

When you provide us with credit or debit card information by telephone fax or email, we retain the information only long enough to process the transaction and then destroy it. This means that we must ask for the information again for each subsequent transaction.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

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Contact us at: sales - at - refilltoner.co.uk
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We sell compatible and not original toner. Any names used on this web site are used for identification purposes only and are hereby expressly acknowledged as the trademarks of their respective owners.

Bottles may contain more or less than is required for any specific model.

Prices are subject to change without notice from those displayed.

A fuller range is available from TonerTopUp